Talk to the CiteLadder team
Ask a question, book a demo or check whether CiteLadder fits your team.
What happens next
Tell us what you need
A few lines on your team, your category and what you want to measure is enough.
We reply by email
We get back to you at the work email you provide.
We show you the product
If a demo helps, we walk through your own prompts, competitors and sources.
Prefer email? contact@citeladder.com
Company, support and grievance details
Who we are
CiteLadder is a product of Cube27 IT Private Limited.
Registered office: Plot No. 12, Mulberry Gardens 1, Magarpatta City, Hadapsar, Pune, Maharashtra 411013, India.
Company registration: CIN U72900PN2020PTC194984.
Support, billing and privacy
For support, billing, cancellation, refunds, privacy requests or crawler concerns, email contact@citeladder.com. You can also use the form on this page.
Include your workspace or account email and any relevant invoice, payment or request reference. Never send passwords, API keys, full payment-card numbers or one-time payment codes.
Complaints and grievances
Send complaints and grievances to contact@citeladder.com, marked “Grievance”.
We acknowledge every complaint and explain the next steps where more information or investigation is needed. This process does not remove your right to approach a competent authority or forum.