Who we are
CiteLadder is a product of Cube27 IT Private Limited.
Principal business address: Plot No. 12, Mulberry Gardens 1, Magarpatta City, Hadapsar, Pune, Maharashtra 411013, India.
Support, billing and privacy
For support, billing, cancellation, refunds, privacy requests or crawler concerns, email contact@cube27.com. You can also reach us through https://www.cube27.com/contact/.
Include your workspace or account email and any relevant invoice, payment or request reference. Never send passwords, API keys, full payment-card numbers or one-time payment codes.
Complaints and grievances
Send complaints and grievances to contact@cube27.com, marked “Grievance”.
We acknowledge every complaint and explain the next steps where more information or investigation is needed. This process does not remove your right to approach a competent authority or forum.