Introduction
This Cookie Policy explains how CiteLadder (“CiteLadder”, “we”, “us”) uses cookies and similar technologies on our websites and Services. It should be read with the Cube27 Privacy Policy at https://www.cube27.com/privacy-policy/.
Cookies are small text files stored on your device. We also use related technologies such as local storage and pixels where needed for security, preferences, or (where enabled) analytics.
Types of cookies we use
- Strictly necessary — authentication session cookies, CSRF/security tokens, and load-balancing cookies required for the Services to function. These do not require consent where the law provides an exemption for essential cookies.
- Preferences — remember UI choices such as pricing credential-mode toggles stored in the browser.
- Analytics and performance — if enabled, help us understand aggregate traffic and product usage. Non-essential analytics cookies are used only with consent where required.
- Marketing — if enabled in future, may measure campaign effectiveness. We will update this Policy and request consent where required before enabling them.
Cookie categories (summary)
Exact cookie names may change as we ship product updates. Categories we use or may use:
- Session / auth — keeps you signed in to the workspace (essential).
- Security — protects forms and API calls (essential).
- Preferences — stores non-sensitive UI choices (functional).
- Analytics — measures site or product usage when enabled (analytics; consent where required).
Owner: replace this summary with a concrete cookie table (name, purpose, duration, category) before launch if analytics or marketing tags are installed.
How to manage cookies
You can control cookies through your browser settings (block, delete, or alert on cookies). Blocking essential cookies may prevent sign-in or break core features.
On your first visit we ask whether you accept non-essential cookies. Strictly necessary cookies run either way; nothing non-essential is set unless you accept. To change your answer, clear this site’s data in your browser and we will ask again.
Third parties
Some cookies may be set by processors that help us host, secure, or analyse the Services. Those parties process data under contract. Answer engines you connect via BYOK set their own cookies on their sites, not on CiteLadder.
Changes
We may update this Cookie Policy as our practices change. The “Last updated” date will be revised when we do.
Contact
Questions: [email protected].